My MAc "EL CAPITAN" 10.11.3 doesn't shutdown.

My Mac mini doesn't shutdown because there is an AUDIO plugin AVID. What can I do to solve this problem?

"EL CAPITAN" 10.11.3

Marcos

<Email Edited by Host>

GarageBand (Mac) '11, OS X El Capitan (10.11.3), It is important to solve this

Posted on Mar 28, 2016 11:37 PM

Reply
3 replies

Mar 29, 2016 7:41 AM in response to marcostoniolo

What audio devices and software apps do you have?


See Known issues below > "Read Me" link


from > http://avid.force.com/pkb/articles/en_US/Compatibility/Mac-OS-X-10-11-El-Capitan -support-for-Media-Composer-Pro-Tools-Si…

...

Avid Audio Interface Drivers

Mar 29, 2016 7:46 AM in response to marcostoniolo

If this is a plug-in that is somehow conflicting with your mac's operations, you could try deleting it.

Note the exact message you get about that audio plug-in.

Try looking at /Library/Audio/Plug-Ins and see if it is there; temporarily move it somewhere else. Then see after restarting there are no more complaints.

(the first time you're bound to still have the problem, as the plug-in will have been loaded into memory; after you restart once it should cause no more problems).

Mar 29, 2016 9:57 AM in response to Luis Sequeira1

Howdy Luis

The Read Me page full text

===

Avid Knowledge Base
Unable to shut down or restart Mac after installing HD Driver on El Capitan.
OS X 10.11 El Capitan Shut Down Restart Prevented with Pro Tools HD Driver 12.x

Last Updated : March 12, 2016
Products Affected : HD_Native, HDX_Pro_Tools, HD_Native_Thunderbolt, Core_Audio_Driver



Description:

After installing the HD driver, OS X Shut Down and Restart operations may not complete.
The menu bar disappears leaving only the dock.


Solution:

This is caused by an incompatibility between El Capitan and the Avid CoreAudio.plugin file.

  • The Pro Tools | HD 12.3 (or later) driver installer (included with the Pro Tools installer) will automatically remove this file if El Capitan is detected. Therefore, if you update to El Capitan after installing HD Driver 12.3 (or later), you will encounter this issue. However, if you update to El Capitan before installing HD Driver 12.3 (or later), you will not.
  • You may also manually delete the Avid CoreAudio.plugin file, located here: /Library/Audio/Plug-Ins/HAL/


Note:

Removing the Avid CoreAudio.plugin file will remove CoreAudio functionality with Pro Tools HDX and HD Native hardware (which doesn't work in most cases anyway on OS X 10.10 and higher as of the 12.3 release). A driver which allows CoreAudio functionality with Pro Tools HD hardware on the newer OS X versions is currently in development.



Workaround:

If you find yourself in a failed shut down situation where the menu bar has disappeared (but the dock is still visible), you can try the following procedures to complete the shutdown/restart:

  • Click an app in the dock that launches quickly (a web browser, TextEdit, etc). The app will launch and the menu bar will return to the top of the screen. Click the Apple menu, and choose Log Out. After a couple seconds the shut down procedure should continue.
  • Open Activity Monitor and Force Quit the WindowServer process.


Note:

There have been some reports of this issue occurring in Mavericks and Yosemite as well. The same procedures should apply to those OS versions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MAc "EL CAPITAN" 10.11.3 doesn't shutdown.

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