Emails - no push option available

Hello,

I got an iPhone 6s, updated to last 9.3 sw.

I am using multiple email accounts. Push option is not available for any of my email accounts, including gmail.


Settings > Mail, Contacts, Calendars > Fetch new data: Push "ON".

However, every email account only offers "Fetch" and "Manual" options. No "Push" option available.


Could you advise me, where could be the problem? Generally, mail pushing is not working for me 😟


Thank you!

iPhone 6s, iOS 9.3

Posted on Mar 28, 2016 11:36 PM

Reply
4 replies

Apr 2, 2016 1:18 PM in response to norm123

Hello norm123,

thank you for your answer.


I tried deleting and re-adding the mail accounts, one by one. Still no push option available - I can only choose Fetch or Manual.

Situation is the same for Gmail and number of other mail providers, including local ones. This is why I believe the problem must by on my side (iPhone).


Any more ideas, how could I get this working?


THank you!

Mar 30, 2016 10:55 AM in response to Ma22Ei

Hello Ma22Ei,
I understand that you are not seeing the correct Push settings for your email accounts on your iPhone. Let's see if we can get that fixed for you.
Since you are not seeing the option to enable Push, I would recommend removing the email account and adding it back in. Typically this can resolve most issues with an email account on your iPhone. It would reset up the email settings that would include Push. Take a look at the information below for more details on how to do that.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201419

Let me know if this helps.
Take care

Apr 2, 2016 1:53 PM in response to Ma22Ei

Hey Ma22Ei,
At that point, I don't as that is typically all you can do with the current setup. You can try to restore your iPhone and set it up as new or restore from a back up. If you have not restored your iPhone before, take a look at the first article below to walk you through this.
How to erase your iOS device and then set it up as a new device or restore it from backups
https://support.apple.com/en-us/HT204686​

If either option does not work, then you will want to contact Apple Support for further assistance.
Contact Apple Support
https://www.apple.com/support/contact/

Take it easy

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Emails - no push option available

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