Q: itunes crashes after installing new update

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.

Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.

If you cannot get the current version to run you may wish to try the "for older video cards" version if you have a 64-bit system, or you can revert to the previous build and restore a pre-upgrade version of your library as described here: Empty/corrupt iTunes library after upgrade/crash.

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