Q: Apple Watch + watchOS 2.2 + iOS 9.3
Hello dear support Team!
I am one of the Estonian Apple Watch users, who cannot use properly Apple Watch after the Update to watchOS 2.2
The troubles: 1) Runtastic App do not save the pulse no longer. Before the Update everything worked correctly! This is very bad error, which should be quickly fixed. I read, that currently Apple doesn't allow developers to access the heart rate sensor. Whether this is true? Here is a lot of users, who are not happy with the current situation. 2) Activity + Exercise - in the old days it showde the right thing (we think so), then now after the Update to watchOS 2.2 not anymore?!? We have tried to calibrate, but it did not help. ( https://support.apple.com/en-us/HT204516 )This thing needs fix as well. The observation: if launch the Apple's own App "Workout" then feels, that it works OK. What do you recommend?
Apple Watch, watchOS 2.2
Posted on Mar 29, 2016 2:49 AM
Thank you for your quick answer. About the second problem 2. Activity + Exercise I'm going to try your suggested for reset, even though I really do not think that this will help.
( On your iPhone, in the Watch app, go to: My Watch (tab) > Privacy > Motion & Fitness > tap on Reset Calibration Data.)
I will let you know if this step will improve this thing. The problem is that after half an hour training I get istead 30 min only one minute for Exercises (Green Activity)
About 1. Runtastic I post screenshots how was before and now. It may also need of alteration of the developer of the Runtastic App.
In first picture no heart rate info, it happened after update. On the second picture the situation before the update, this means all was fine. The last picture shows that the heart info is enambled.
Posted on Mar 29, 2016 7:25 AM
