isobelbentley
Level 1 (8 points)

Q: Hello

I sent a message to Apple today as i needed assistance & they asked me for my number and they rang me and assisted me with my problem which they solved .

Thank very much .

I have been talking to my friend on how good the service is and she has informed me that i will have to pay a very big bill on my phone for this service , which i did not know would be the case .

Could you please conform for me if this is so as it very worrying what it will cost .

Thank you

Regards

Mrs Bentley

Posted on Mar 29, 2016 5:36 AM

Close
isobelbentley

Q: Hello

  • All replies
  • Helpful answers

  • by pinkstones,

    pinkstones pinkstones Mar 29, 2016 6:24 AM in response to isobelbentley
    Level 5 (4,209 points)
    Safari
    Mar 29, 2016 6:24 AM in response to isobelbentley

    You're not talking to Apple.  This is a user-to-user technical support forum.  That's something you'll have to take up with your phone service provider. 

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Mar 29, 2016 6:30 AM in response to isobelbentley
    Level 9 (59,694 points)
    iPhone
    Mar 29, 2016 6:30 AM in response to isobelbentley

    isobelbentley wrote:

     

    I sent a message to Apple today as i needed assistance & they asked me for my number and they rang me and assisted me with my problem which they solved .

    Thank very much .

    I have been talking to my friend on how good the service is and she has informed me that i will have to pay a very big bill on my phone for this service , which i did not know would be the case .

    Could you please conform for me if this is so as it very worrying what it will cost .

    Apple doesn't charge you on your phone bill. If they are going to charge you, they request a credit card.