Why are iMessage recipients' pink or red on Mac?

Why are all the contacts in my iMessage app showing in pink, as in not working? This is on my iMac retina 27", latest OS.


Worked fine yesterday, and I haven't changed anything.





[Re-Titled by Moderator]

iMac (Retina 5K, 27-inch, Late 2014), OS X El Capitan (10.11.4)

Posted on Mar 29, 2016 6:08 AM

Reply
4 replies

Mar 29, 2016 1:48 PM in response to bobtem

Hi,

Technically it is not pink but red.


As your Send is Green it is either an AIM, Yahoo, Bonjour or Jabber chat or possibly an SMS (Text) using your iMessages ID.


As the Bonjour account cannot do Group chats we can eliminate that account (even though it shows as Off line in the lower left of the Pic).


The Text Field, if the account was logged on, would list the Account in that space.

User uploaded file

This Pic is for an iMessages chat/Conversation.

The Account being used to Send may also not appear if you type a Space.



The fact that several chats seems to involve the same people and they also do not have pics suggests it is a Chat Account that is getting the pics from the Server and not the Contacts App


I would open Messages > Preferences and check the Account is ticked in the "Enable this Account" box.

My guess would be an AIM account.

Or the SMS link to the iPhone has become corrupt and needs resetting.




User uploaded file

9:48 pm Tuesday; March 29, 2016


 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Why are iMessage recipients' pink or red on Mac?

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