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Q: iOS update error - not connected to internet

Hi.  My iPhone 5S won't update to the newest iOS.  It's downloaded the update fine but when you go to install, it tries to verify the update but comes back with an error.  It says the phone is not connected to the internet.  But, it is connected to the internet and can pull up webpages and open other apps.  Anyone know what the cause is or have had this issue before and know how to get past this?  Thanks!

iPhone 5s, iOS 9.2.1

Posted on Mar 29, 2016 9:12 AM

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