HT205750: About the OS X El Capitan v10.11.4 Update

Learn about About the OS X El Capitan v10.11.4 Update
WWimac2015

Q: Safari has stopped working on iMac after this upgrade.  Kb/HT205750.  Unable to load pages as servers not responding

jjust upgraded kb/HT205750.   Cannot load pages in Safari.  Have tried clearing history and reboot without success.  Having to post issue via iPad.

messages all say unable to open page because the server where this page is located isn't responding.

iMac (21.5-inch, Late 2013), OS X El Capitan (10.11.1)

Posted on Mar 29, 2016 12:25 PM

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Q: Safari has stopped working on iMac after this upgrade.  Kb/HT205750.  Unable to load pages as servers not responding

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  • by Linc Davis,

    Linc Davis Linc Davis Mar 29, 2016 4:14 PM in response to WWimac2015
    Level 10 (208,000 points)
    Applications
    Mar 29, 2016 4:14 PM in response to WWimac2015

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.