Unable to arrange iPod Touch 6G apps in iTunes 12.3.3.17

I did a restore to a previous back up last night and that didn't correct the issue.

I ended up doing a complete erase of the iPod in recovery mode to take it back to factory settings. Then I set it back up and re-installed all apps, music, movies, etc. which did correct the problem. Yes, it took awhile.

🙂

Actually, after I did the restore something happened and the problem came back on the iPod. So I did another factory restore and I was again able to see the apps pane in iTunes at first. Something happened, either when adding back apps and content, and now the right side app pane doesn't come up and I'm left with a spinning windmill. Since the iPod is actually functioning fine and I don't need any app re-arrangement right now, I've kind of given up for awhile. Perhaps everything will be corrected with new versions of iTunes or iOS, one can hope anyway.

It's interesting to me that you are seeing this problem with your iPad Air 2. I just verified that the problem does not occur with my iPad Air 2, just with the iPad Touch 6G.

Anyway, best of luck my friend and please post back any further troubleshooting results.

I think we should all submit Bug Reports to Apple about this problem since it affects multiple users and iPod, iPad, and iPhone. Give them the link to this thread to show that it is not an isolated user error.

Here's Apple's feedback link.

http://www.apple.com/feedback/

I found the best thing to give feedback on was my iPod since they have a "bug report" option.

Thanks for letting me know it's not just me!

Thanks for your update. Please be sure to send Apple feedback on this so they know that it's a serious anomaly affecting many users.

I just noticed that my iPod Touch applications now show up correctly in iTunes 12.4.1. The Mac has OS 10.11.5. The iPod has iOS 9.3.2.