Viviantaohong
Level 1 (4 points)
Apple TV

Q: Complain Fake app of "Fish Planet"

I purchased fish planet app from Apple Store on March 29 (9:00pm) I paid $6.99 usd for unlocked full spieces of fish pictures and knowledge. After I paid, it still locked and nothing works. I rated my reviews comment at Apple Store but it does  not work as well. I want to my money back. Thanks a lot. I'm looking forward your response

Blest regards,

Vivian Tao

Posted on Mar 29, 2016 9:12 PM

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Viviantaohong

Q: Complain Fake app of "Fish Planet"

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  • by ShadowDust99,

    ShadowDust99 ShadowDust99 Mar 29, 2016 9:15 PM in response to Viviantaohong
    Level 2 (369 points)
    iPhone
    Mar 29, 2016 9:15 PM in response to Viviantaohong

    Hi there Viviantaohong,

    I understand this must be a frustrating issue for you. Unfortunately, there is nothing we can do here at Apple Discussion, nor anyone at Apple I would assume.

    For further assistance with this issue, please contact the developers of the application and they may be able to refund or compensate for your In-App Purchase.


    I hope this helped, have a good day.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Mar 30, 2016 5:28 AM in response to Viviantaohong
    Level 9 (59,674 points)
    iPhone
    Mar 30, 2016 5:28 AM in response to Viviantaohong

    At the bottom right of every page is a Contact Us link. Use it to get the information to contact iTunes Store support.