Can't delete a mailbox account from iPad Pro

Hi ccb4199. Your account may be created by a Profile. For example, Exchange accounts use a Profile for stronger security. Check Settings > General > Profile, near the end of General.

If that's not it, please identify the kind of account (gmail, outlook.com, etc.). Be sure to remove any personal info.

Hello there, looms.

It sounds like you that particular account may be an iCloud account. To remove that account or toggle that mail account off, you can use the information found in the following Knowledge Base article:

Sign in with your Apple ID on a new device

Use different Apple IDs for iCloud and iTunes

We recommend that you use the same Apple ID for all Apple services on your device—including the iTunes & App Stores and iCloud. Using multiple Apple IDs might be confusing and cause issues with accessing purchased content or using some services. If you have multiple Apple IDs, you can’t merge them.

But if you already have different Apple IDs that you want to use with iCloud and the iTunes & App Stores, you can still get all the benefits your Apple ID has to offer.

• On your iPhone, iPad, or iPod touch, go to Settings > iCloud and sign in with the Apple ID that you want to use with iCloud. Go back to Settings > iTunes & App Stores and sign in with the Apple ID that you want to use with iTunes.
• On your Mac, go to System Preferences > iCloud and sign in with the Apple ID that you want to use with iCloud. Go to iTunes > Sign In and sign in with the Apple ID that you want to use with iTunes.

If you use multiple Apple IDs and want to restore your device from a backup, you can learn more about iCloud or iTunes backups.

Thanks for reaching out to Apple Support Communities.

Kind Regards.

Hello again, loomy.

Thanks for the follow up. Due to the nature of your issue or question, it may be best if we get you in contact with someone who can look into this further. You may find more information by using another one of Apple's support resources - https://getsupport.apple.com

Cheers

Sharing who the email provider is may help.

There have been discussions here about email accounts being added via "profiles". In this case you need to remove the profile before you can remove the email account.

I tried this;

go to settings

Accounts and passwords

there I found my mailbox account under the iCloud account

select the mailbox account and delete it

that worked for me on my ipad Pro.

I have tried this but there is no delete button

That did it thank you