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Q: setting up macbook air
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Mar 30, 2016 4:03 AMby D.Cohen,Hi! Try reinstalling the operating system using OS X Recovery.
About the screens you see when your Mac starts up - Apple Support
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Mar 30, 2016 4:17 AMby OGELTHORPE,If you purchased your MBA from Apple (not a reseller) you have 14 days from the date of purchase to return it for an exchange or a refund. Apple store personnel should also be able to assist you in the initial set up of a new MBA.
You also have Apple support available:
https://www.apple.com/support/complimentary/
The symptom indicates that the MBA cannot find an OSX. There MAY be a hardware problem with the MBA.
Ciao.
