Jet787
Level 1 (46 points)
Apple Music

Q: iOS 9.3, iBooks and iCloud issue: PDFs disappeared...

After upgrading to iOS 9.3, my PDFs have disappeared on my iOS devices.

They are all available in iBooks on my MacBook Pro, but not on my devices.

Of 300 PDFs, only 7 have been synced...

I use them for my work and this is a very big issue for me.

Any suggestion please? Tnxs.

iPhone 5s

Posted on Mar 30, 2016 10:05 AM

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Jet787

Q: iOS 9.3, iBooks and iCloud issue: PDFs disappeared...

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  • Helpful answers

  • by AndreR.,

    AndreR. AndreR. Mar 30, 2016 3:56 PM in response to Jet787
    Level 1 (4 points)
    iBooks
    Mar 30, 2016 3:56 PM in response to Jet787

    I had the same problem. After 2 hours on my phone talking to the apple support, they ran out of options and told me to erase my iPad and restore it from my latest iCloud backup, which I did. At first everything looked good on my iBooks, but then some pdfs started to, once again, disappear. Unfuckingbelievable.

  • by patricgj,

    patricgj patricgj Apr 1, 2016 3:26 AM in response to Jet787
    Level 1 (4 points)
    Apr 1, 2016 3:26 AM in response to Jet787

    I had the same issue - I opened ibooks on my ipad air 2 some days after upgrading to 9.3.1, and it asked if I wanted to sync using iCloud (don't know if it said icloud or icloud drive). I said yes, and immediately a large part of my pdf's disappeared.These were only present on my ipad. Also some books were gone.

     

    Somehow I thought of going to settings - icloud - icloud drive and turned the toggle OFF for ibooks.

    Now all missing pdf's and books are back again.

     

    I'm afraid to sync with icloud drive again - I think they'll disappear again. So, basically, I can't use icloud drive with iBooks, because half of my content will be gone.

     

    Edit: Tried it, turned the toggle back on: and now it's syncing properly.

  • by Rishi Khanna,

    Rishi Khanna Rishi Khanna May 9, 2016 10:07 AM in response to patricgj
    Level 1 (9 points)
    May 9, 2016 10:07 AM in response to patricgj

    I had the same issue but after unchecking the iBooks under iCloud Drive, my pdf's still have not recovered.  Interesting thing is that it appears the files have not deleted from the iPad cos the amount of available space has not increased.  My pdf data may still be there.

     

    I am trying to see if i can recover the data without restoring it from the cloud.


    Any thoughts?

  • by mayree49,

    mayree49 mayree49 May 11, 2016 10:40 AM in response to Jet787
    Level 1 (16 points)
    iBooks
    May 11, 2016 10:40 AM in response to Jet787

    I have the same problem except my PDFs don't show up on my PC iCloud drive either. Although my Pro settings indicate that they are in iCloud....so frustrated.

    iPad Pro 9.7, 9.3.1.