Christine Altieri

Q: bought phone in 2013-update question

Hello

I've had my phone for 3 years and have always been able to update the software with no problem.  This latest one, however, is giving me problems.  When I try to do the installation, I get a message saying the phone is not connected to the internet, when I know it is (I can easily operate apps and retrieve email).  Does anyone know what to do to bypass this?  How can this be fixed?  Thank you in advance.

iPhone 5

Posted on Mar 30, 2016 9:51 AM

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Q: bought phone in 2013-update question

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