How do I uninstall Adobe Flash drive and reinstall?

calasiter wrote:

I use a software program called Smilebox to preserve family memories. It has digital photobooks, slideshows, collages, etc. I pay a yearly fee to use it. There is no voice support. It's probably based on the other side of the world because my pleas for help get vague responses at 4:00 a.m. - 5:30 a.m. Recently I used it and it worked fine. The same day, I tried again and it didn't work. I uninstalled it and reinstalled it. I did everything in the troubleshooting help. Nothing worked. It does work on my Mac Book Pro. Just not on my Mac desktop computer. It won't save my work or print. It will design. I think it might be the Flash drive. I need to know how to uninstall it and reinstall it on my Mac. Thanks for any help. I'm using Yosemite 10.10.5.

If you're having trouble with a 3rd party application, you would need to contact them about it. Apple doesn't, to my knowledge, provide support for applications/devices that are not developed by Apple.

To uninstall Adobe Flash, follow the instructions here --> https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html. To reinstall it, go here --> https://get.adobe.com/flashplayer.

If you have not already done so, you can submit a request to Smilebox here > https://smilebox.zendesk.com/hc/en-us

The site doesn't appear to have much in the way of support despite paying an annual fee.

Adobe Flash Uninstaller

Adobe Flash Player