iPhone 6 won't turn on!!! Help!!!

Question

Level 1

4 points

iPhone 6 won't turn on!!! Help!!!

My iPhone was working fine and i went to get the charger because it was dying so when i got my charger it died. So i plugged it in and it was fine but then the white screen with the apple sign came on and then it went black and it didn't turn on. So what i did was i hold down the power button and the screen came back on with the apple sign and it went black again and it keeps happening so i restart it and nothing and now i don't know what to do anymore.

Can anyone help me try to figure this out please!!!!

iPhone 6, iOS 9.3

Posted on Mar 30, 2016 7:55 PM

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Answer 1

jonty_b

Level 2

189 points

Mar 30, 2016 7:57 PM in response to ceeceepie

Hi,

You can put your iPhone into recovery mode by following these steps, it sounds like this is the only way to solve this problem.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Hope this helps!

Jonty 🙂

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Answer 2

ChitlinsCC

Level 7

21,146 points

Mar 30, 2016 8:12 PM in response to ceeceepie

...

If you see a solid color screen (black, white, or blue)

Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Force restart your device while it's plugged in.
If this doesn't work, restore your device.
If you still see the issue after you restore, contact Apple Support.

...

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

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