Q: Where has my music gone

Question

Strickers1965

Level 1 (8 points)

iTunes

Q: Where has my music gone

Updated to 12.3.3.17 a couple of days ago and poof, all my music has disappeared.

I have managed to track it down and it is safe - phew.

But iTunes won't "connect" to it.

Ive signed out and back in.

Ive tried changing the location in preferences - even though it points to where I can see the music (in Finder) but it refuses to "pick itup"

Ive tried the various suggestions re removing the itl file and bringing in a previous version. Nope 0- that doesn't work

I've done all these steps offline as well

What I have noticed is that when i open iTunes it creates a new itl file overtime - why is that. Its as if iTunes refuses to connect to the itl file I need it connect to. Welcome any thoughts anyone has

iMac with Retina 5K display, OS X El Capitan (10.11.4)

Posted on Mar 30, 2016 8:13 PM

I have this question too

Solved

Limnos

Level 9 (53,971 points)

Mac OS X

A:

Hold down the option key while starting iTunes and select the .itl file you want to use.

Posted on Mar 30, 2016 9:19 PM

Q: Where has my music gone

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by Limnos,

Limnos Mar 30, 2016 8:30 PM in response to Strickers1965
Level 9 (53,971 points)

Mac OS X

Mar 30, 2016 8:30 PM in response to Strickers1965

ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561

If you don't see your content after updating iTunes - https://support.apple.com/kb/HT203225

Changing media location in preferences does not get iTunes to inventory that location, all it does is tell iTunes to start storing any new media there.
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by Strickers1965,

Strickers1965 Mar 30, 2016 8:35 PM in response to Limnos
Level 1 (8 points)

iTunes

Mar 30, 2016 8:35 PM in response to Limnos

Hi Limnos - ghansk for your speedy reply. Appreciate it.
I had tried both these prior to posting the question as they seemed to work for some people - alas not me.

Welcome further thoughts
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by Strickers1965,

Strickers1965 Mar 30, 2016 9:20 PM in response to Limnos
Level 1 (8 points)

iTunes

Mar 30, 2016 9:20 PM in response to Limnos

Thanks Limnos! we got there thanks to your excellence! Appreciated!!!!
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by Sean1983,

Sean1983 Mar 30, 2016 9:53 PM in response to Limnos
Level 1 (4 points)

Mar 30, 2016 9:53 PM in response to Limnos

Now that worked for me. I had the same issue-I lost almost my entire library after updating iTunes a few days ago. The article from Apple Support did nothing. This suggestion worked like a boss. I even quit iTunes and reopened it just to make certain I wasn't seeing things, and everything was still there.
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by Strickers1965,

Strickers1965 Mar 30, 2016 10:00 PM in response to Sean1983
Level 1 (8 points)

iTunes

Mar 30, 2016 10:00 PM in response to Sean1983

I did exactly the same thing...well done to Limnos AND Turing Test 2 as the solution was a blend of both their answers
Appreciate it everyone
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Accepted Answer · Mar 30, 2016 9:19 PM

Limnos

Level 9 (53,971 points)

Mac OS X

Mar 30, 2016 9:19 PM in response to Strickers1965

Hold down the option key while starting iTunes and select the .itl file you want to use.

Q: Where has my music gone

All replies Helpful answers

by Limnos,

by Strickers1965,

by Limnos,Solvedanswer

by Strickers1965,

by Sean1983,

by Strickers1965,

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