iMessage stopped working "account inactive"

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Level 1

4 points

iMessage stopped working "account inactive"

iMessage stopped working....says "account inactive" but doesn't give me the option to reactivate the account. please help!!

OS X El Capitan

MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11.3)

Posted on Mar 30, 2016 8:37 PM

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Answer 1

Mar 31, 2016 1:03 PM in response to jmsoftball17

Hi,

In the Messages > Preferences > Accounts > iMessages account what do you see and what can be changed ?
Can the "Enable this account" box be ticked and unticked ?

If so does it make a differences ?

In the list on the Left can you Enable the Bonjour one ?

Does this make a difference ?

9:02 pm Thursday; March 31, 2016

 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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