icloud id locked my phone for 5 days. Any solutions out there?

icloud id locked my phone for 5 days. Any solutions out there? I'm able to use my password to access my phone, but after I upgrade to the new iOS I'm required to use my icloud username and password, which I never use and i don't remember. Waiting for over 5 days and tech support won't fix problem.

Posted on Mar 30, 2016 8:31 PM

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7 replies

Mar 30, 2016 9:00 PM in response to carlofromsan bernardino

It tells you precisely what to do...

sign in to iCloud.com, so you can remove Activation Lock:

  1. Turn off your device or take it offline.
  2. Sign in to iCloud.com with your Apple ID and password.
  3. Open Find My iPhone.
  4. Select All Devices, then select your device.
  5. Click Remove from Account. If you still see a map in the device detail view, select All Devices again, click User uploaded file next to your device, then click Remove.
  6. After you set up your device successfully, make sure that you sign in to iCloud and turn on Find my iPhone again.

Then power on the device to get passed the activation screen.

Not sure if you understand the meaning of propaganda.

Apr 1, 2016 8:32 PM in response to carlofromsan bernardino

Unless you intentionally set up a totally separate iCloud Apple ID account, then the ID and password to your iCloud account is the same as the ID and Password to your Apple ID.


Is the iCloud ID and Password being asked for your ID? Or are you indicating that you purchased a device that has an iCloud Activation Lock that is locked to another person's Apple ID?


GB

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icloud id locked my phone for 5 days. Any solutions out there?

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