Cracked iPhone screen, can't unlock.

I'm assuming that you aren't concerned about out of warranty support in regards to your old phone, so find a reputable independent repairer who can do it all for you.

As is always the case, the time to have backed up was before a crisis occured, not after one has already happened. You cannot backup that device, and if your insurance requires you to return it in exchange for the replacement, you cannot go off and have it worked on by someone. If you do, it's quite possible your insurance will charge you full price for the replacement, so check your coverage terms and conditions carefully before doing anything with the damaged device.

As Michael mentioned, talk to your insurance company. In most cases they will cover any data transfer services as part of your claim.

I don't know what alternate reality you're living in, but I have never heard of insurance covering data transfer services as part of the claim.

I am in Australia, so it may be different here to the US. But I deal with insurance claims on a regular basis. Often part of the claim involves retrieving data where possible.

SunOfRa78 wrote:

I am in Australia, so it may be different here to the US. But I deal with insurance claims on a regular basis. Often part of the claim involves retrieving data where possible.

Homeowner's = Likely NOT - unless one has specified it with a "rider" before the claim. Business insurance policies may be written more robustly, though.

Stranger things have happened, however... I had a powerbook stolen from my car in a parking lot (broke a window) - my auto insurance (Allstate) policy for did NOT cover it but my homeowner's policy (ALSO Allstate) DID!! (same 'agent' for both, BTW) - as you can see, I was not at home in any way!!

go figger

ChitlinsCC wrote:

Homeowner's = Likely NOT - unless one has specified it with a "rider" before the claim.

That's true. Possibly too late to tack it on to the claim if it's already been processed.

SunOfRa78 wrote:

As Michael mentioned, talk to your insurance company. In most cases they will cover any data transfer services as part of your claim.

Not knowing where the OP is of course I can't say for sure. But, I assumed they simply meant a carrier or 3rd party cell phone coverage specifically and only for the phone. Those sorts of cell phone only policies in the USA are very limited. They replace the device, often with a used or 3rd party "refurbished/reconditioned" device but there are absolutely zero additional features covered. And they almost always want the old device sent to them promptly or they levy a charge for the replacement.

i really, really, really wish we could just get the message across to people to backup their data - on their phone, their tablet, their computer. Ultimately the only person who even cares about your data is you so people really need to recognize, if it's important to them, they need to secure backup copies themselves. So many of the daily posts here could be so trivially easily solved if people just had a backup.

Some of the Goggle research that went into my remarks implied that one could try to avoid certain "topics" in the initial report of the claim to the insurance company - it seemed to me to be (almost) endorsing insurance fraud !! not gonna go there!!!!

Stay well, amigo!

Michael Black wrote:

Not knowing where the OP is of course I can't say for sure. But, I assumed they simply meant a carrier or 3rd party cell phone coverage specifically and only for the phone. Those sorts of cell phone only policies in the USA are very limited. They replace the device, often with a used or 3rd party "refurbished/reconditioned" device but there are absolutely zero additional features covered. And they almost always want the old device sent to them promptly or they levy a charge for the replacement.

Reading it again, this probably is the type of insurance mentioned. In Australia, having someone hook on a temporary screen in order to make a backup wouldn't be an issue.

i really, really, really wish we could just get the message across to people to backup their data - on their phone, their tablet, their computer. Ultimately the only person who even cares about your data is you so people really need to recognize, if it's important to them, they need to secure backup copies themselves. So many of the daily posts here could be so trivially easily solved if people just had a backup.

I agree. It's crazy. People tend to learn the hard way. This will always exist unless there's a way to eradicate complacency and procrastination from the human makeup. But until then, there are services available to people who find themselves in this self imposed situation. A little like how there will always be hospitals treating people for problems caused by their own negligent behaviors.

Michael Black wrote:

SunOfRa78 wrote:

As Michael mentioned, talk to your insurance company. In most cases they will cover any data transfer services as part of your claim.

Not knowing where the OP is of course I can't say for sure. But, I assumed they simply meant a carrier or 3rd party cell phone coverage specifically and only for the phone. Those sorts of cell phone only policies in the USA are very limited. They replace the device, often with a used or 3rd party "refurbished/reconditioned" device but there are absolutely zero additional features covered. And they almost always want the old device sent to them promptly or they levy a charge for the replacement.

i really, really, really wish we could just get the message across to people to backup their data - on their phone, their tablet, their computer. Ultimately the only person who even cares about your data is you so people really need to recognize, if it's important to them, they need to secure backup copies themselves. So many of the daily posts here could be so trivially easily solved if people just had a backup.

Bravo!

A personal communication "appliance" sold en masse as "easy to use" oughta have a BIG RED STICKER on the display plastic protector saying BACK UP EARLY AND OFTEN! After that, they have been forewarned!

Yep, that's a whole other story.

Whenever I do up a report for an insurance company about what is being claimed, data transfer / retrieval is always made clear.

Australia is a very forward thinking civilization 😁

Probably just a LITTLE more relaxed.