Facebook & YouTube not loading in Safari

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Level 1

5 points

Facebook & YouTube not loading in Safari

Facebook was misbehaving last night, but I assumed a reboot would fix it. Still the same this morning, and I see the same problem is affecting YouTube... basically Safari is only loading the most basic version of the page, with no CSS, dynamic content or graphics. Links don't work. Nothing works!

Other feature-rich sites (such as Twitter, Gmail, BBC iPlayer) work fine - I haven't been able to find the same problem elsewhere. Just FB and YT.

I haven't checked extensively, but this only seems to be a problem with Safari... however, it's affecting two different Macs, one with El Capitan, the other with Yosemite. It doesn't seem to be a wider OSX issue, as both sites load fine in Google Chrome on the same computers.

Here's a screenshot. This is Safari 9.0.3, OSX 10.11.3, Mac Pro 2009...

OS X El Capitan (10.11.3)

Posted on Mar 31, 2016 2:48 AM

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Answer 1

adrianclark Author

Level 1

5 points

Mar 31, 2016 3:33 AM in response to adrianclark

Well, it seems to have fixed itself without any further effort on my part, so (fingers crossed) no problem!

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Answer 2

Joun

Level 1

12 points

Mar 31, 2016 3:53 AM in response to adrianclark

I had exactly the same problem. A few minutes ago Youtube and Facebook were fixed.

Any idea what was the cause of this problem?

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Answer 3

adrianclark Author

Level 1

5 points

Mar 31, 2016 4:40 AM in response to Joun

It seems to be something quite unpredictable.

I've just installed the El Capitan update (10.11.4) and thought I'd check Facebook... worked fine. Hit "refresh", and the problem was back. Hit "refresh" again, and it's fine.

Wonder if it's some kind of script or CSS not loading in the right order?

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Answer 4

Eric Root

Level 10

685,299 points

Mar 31, 2016 3:38 PM in response to adrianclark

Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari doesn't load a page or webpage items are missing

Safari/other browsers – Website not loading

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Answer 5

adrianclark Author

Level 1

5 points

Mar 31, 2016 3:38 PM in response to Eric Root

Yeah, that's basically all the stuff I usually check. It *could* be Ghostery, the only extension I'm running, but the problem isn't sufficiently consistent to judge. Hoping Ghostery do an update soon... see if that fixes things properly.

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