bernhardfromkarlsruhe

Q: Apple Software Updater is not able to contact the Apple Software Update Server

Since updating itunes to 12.3.3 on Mar 26, 2016 I suddely face the issue that " the Apple Software Updater could not find the Apple Software Update Server". I get  that error message when explicitely triggering ASU.

 

The issue seems to be solely related to the itunes software update

  • itunes can continually access the Stores for apps and music
  • I can update my Apple devices via itunes
  • No other applications on my PC face network issues

 

I already underwent the following steps of analysis:

  1. Repaired ASU via Windows 'Programs and Features'
  2. de- and re-installed itunes
  3. de-activated my antivirus program
  4. de-installed my antivirus program

 

No change to the problem with ASU

 

My environment is Win10 Pro latest build, itunes 12.3.3.17 64bit

iPhone 6, iOS 9.3

Posted on Mar 31, 2016 2:41 AM

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