Q: Error 1480 in iPod shuffle 3rd generation in Windows 7 Home Premium
Hello. My iPod shuffle 3rd generation was working fine for almost 8 years. Recently, I plugged my iPod into the USB port of my laptop having Windows 7 Home Premium. I found that all the playlists' names were displaying but all the songs were erased.
Moreover when I switch on my iPod when disconnected from my laptop, I see a solid amber light and no songs play.
I connected to iTunes and clicked on the option 'Restore iPod'. In spite of goo internet connection, it displays an error 'There was a problem downloading the software for the iPod "My_name's iPod". An unknown error occurred (1480)'
I have iTunes version that is one version older to the current version. But, I feel that is not the core problem.
I would be glad if someone can help me solve this problem ( other than telling to update the software if possible ). Thank You.
iPod shuffle, Windows 7
Posted on Mar 31, 2016 6:42 AM
Sound like there is data corruption on the shuffle, so doing the Restore is the appropriate action. The download problem could the a temporary one in the connection between you and Apple's servers, or a temporary problem on Apple's servers. Or some type of firewall issue that prevents you from connecting. Probably not related to iTunes version. Are you able to access other online parts of iTunes, such as iTune Store? If you go to your Purchased screen, can you download a past purchase?
Try restarting your computer, and running iTunes immediately. Then, try doing the Restore again. Doing a Restore is not related to your Apple ID; see if it makes a difference if you are NOT signed in with your Apple ID. If you have another computer, or another user account on that computer, try running iTunes there (with a different iTunes library) and doing the Restore. You can do the Restore with a different user account (iTunes library) and not sync anything; then connect the shuffle to your usual iTunes library and sync.
Posted on Mar 31, 2016 7:06 AM