iPhone network has problems

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Level 1

4 points

iPhone network has problems

I've had an iPhone 4s with the latest IOS for about 6 months now, got it from a friend. And the performance went down after awhile. After a little bit it couldn't connect to a wifi network because it couldn't read any. Of course, I went to the Apple Support Forums, and I read that you can put it in the freezer for about 10-15 minutes. So I tried that, and it worked for a little amount of time. Then after about half a day or so, it would go back to the way it was. It couldn't read a wifi network. Also, while I was using it when it did work. It would randomly disconnect me the wifi network, then when I tried to join it, it would say "Unable to connect to Wifi Network". This might've been the wrong choice, but I stuck it back in the freezer again when it wouldn't work. And now the wifi button to turn it on is stuck and it won't slide over. Then, again I went to the Apple Support Forums, and the community said to reset your network settings. Which I did, and it's still stuck and won't change no matter how many times I reset it. Is it about done for? What can I do to fix this?

iPhone 4S, iOS 9.3

Posted on Mar 31, 2016 7:32 AM

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Answer 1

Mar 31, 2016 9:49 AM in response to white1013

If you already reset the network settings, as suggested in this article If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support , and this did not work, getting it checked by visiting your nearest Apple Authorized Service Provider or Apple Store would be the next step. They can tell you more about your repair options.

As far as I remember, a failing Wi-Fi chip has been an issue to some 4s devices in the past, but I don't know if this hardware problem can be fixed, without costing too much, or if an Out-of-Warranty replacement, which is $149, would be cheaper in the end.

iPhone - Contact Support - Apple Support

iPhone Service Pricing - Apple Support

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Answer 2

white1013 Author

Level 1

4 points

Mar 31, 2016 10:36 AM in response to white1013

I did reset the network settings, and now that I look at the button, I realized it's supposed to have a prompt under it with "Location services improve if wifi is turned on" and now it doesn't say it. It's just the word "Wifi" and the button to turn it on.

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Answer 3

white1013 Author

Level 1

4 points

Mar 31, 2016 10:37 AM in response to Ingo2711

If I were to pay 149 dollars, I'd just get a new phone.

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Answer 4

Mar 31, 2016 10:41 AM in response to white1013

Absolutely understandable, although the replacement would be a new, refurbished phone, it would still be an older model 😉

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