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Helpful answers
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Mar 31, 2016 9:54 AM in response to JTL731by thunderzzz,Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support
Take a look at this Apple Support article:
https://support.apple.com/en-us/HT204051
Reset your network settings.
Settings - General - Reset - Reset Network Settings
Reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings -
Mar 31, 2016 9:55 AM in response to JTL731by ChrisJ4203,Try resetting the device. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not work, this is the only support document that addresses the wi-fi and Bluetooth being grayed out. If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support