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by lllaass,Mar 31, 2016 12:41 PM in response to gillianfrombangor
lllaass
Mar 31, 2016 12:41 PM
in response to gillianfrombangor
Level 10 (190,414 points)
Apple WatchFirst:
iTunes: Fix iPhone or iPod Not Detected in Windows 10
next try
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Remove and reinstall iTunes and related software components for Windows 7 and later
- New cable and different USB port
Also see:
iPod not recognised by windows iTunes - ASC
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
NOTE: you need iTunes 12.3 and that requires Win 7 or later.