Q: Constant "Your system has run out of application memory"
-
Mar 31, 2016 10:16 AMby theratter,It may simply be you need to set a larger buffer size in PhotoShop. Of course you may actually be running low on memory if you don't have enough installed for the applications that you run concurrently. Four GBs isn't much for OS X and a couple of major apps like PS.
-
Mar 31, 2016 10:21 AMby Burnin' Coal,Thankyou both for such a fast response....yes I realise I may well need to upgrade the RAM but wish to find the glitch first rather than let it lurk in a huge open field as it were
I will run etrecheck now and paste up the result...having never done anything like this is there any sensitive info on the etrecheck that needs to be redacted ? or is it just tech speak ?
Thanks for your patience
-
Mar 31, 2016 10:32 AMby JimmyCMPIT,no, the developer of this app is a volunteer here and to provide an app that did post private info would violate the TOS
Here what mine looks like, there's nothing personal in it - And btw I don't even use public bathrooms - for any reason.
EtreCheck version: 2.2 (132)
Report generated 3/31/16, 1:30 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Mac Pro (Mid 2010) (Technical Specifications)
Mac Pro - model: MacPro5,1
2 2.4 GHz Quad-Core Intel Xeon CPU: 8-core
64 GB RAM Upgradeable
DIMM 1
8 GB DDR3 ECC 1066 MHz ok
DIMM 2
8 GB DDR3 ECC 1066 MHz ok
DIMM 3
8 GB DDR3 ECC 1066 MHz ok
DIMM 4
8 GB DDR3 ECC 1066 MHz ok
DIMM 5
8 GB DDR3 ECC 1066 MHz ok
DIMM 6
8 GB DDR3 ECC 1066 MHz ok
DIMM 7
8 GB DDR3 ECC 1066 MHz ok
DIMM 8
8 GB DDR3 ECC 1066 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en2: 802.11 a/b/g/n
ATI Radeon HD 5770 - VRAM: 1024 MB
SMBX2440 1920 x 1080
OS X 10.11.2 (15C50) - Time since boot: 5:26:44
HL-DT-ST DVD-RW GH61N
WDC WD6400AAKS-41H2B0 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted> : 210 MB
Snow Leopard HD (disk0s2) /Volumes/Snow Leopard HD : 259.50 GB (113.01 GB free)
El Capitan HD (disk0s3) / : 259.37 GB (198.32 GB free)
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 120.79 GB (90.52 GB free)
WDC WD3200AAJS-41VWA1 disk2 : (320.07 GB)
EFI (disk2s1) <not mounted> : 210 MB
Yosemite HD (disk2s2) /Volumes/Yosemite HD : 319.21 GB (8.27 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 650 MB
WDC WD1001FALS-41Y6A0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Backup Yosemite HD (disk1s2) /Volumes/Backup Yosemite HD : 999.86 GB (363.04 GB free)
ST4000DM000-1F2168 disk3 : (4 TB)
EFI (disk3s1) <not mounted> : 210 MB
Boot OS X (disk3s3) <not mounted> : 134 MB
TM Backup (disk5) /Volumes/TM Backup : 4.00 TB (171.43 GB free)
Core Storage: disk3s2 4.00 TB Online
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Book 1140 3 TB
disk6s1 (disk6s1) <not mounted> : 210 MB
ServerBackup (disk6s2) /Volumes/ServerBackup : 3.00 TB (1.27 TB free)
disk6s1 (disk6s1) <not mounted> : 210 MB
ServerBackup (disk6s2) /Volumes/ServerBackup : 3.00 TB (1.27 TB free)
NO NAME (disk4s1) /Volumes/NO NAME : 4.01 GB (2.45 GB free)
Apple, Inc. Keyboard Hub
Microsoft Microsoft Basic Optical Mouse v2.0
Apple, Inc Apple Keyboard
NO NAME (disk4s1) /Volumes/NO NAME : 4.01 GB (2.45 GB free)
/etc/hosts - Corrupt!
Mac App Store and identified developers
/Volumes/Yosemite HD/Users/[redacted]/Desktop/Transfer/_ARCHIVE03/Application/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.logd.plist [Click for details]
[loaded] org.postfix.newaliases.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.agsservice.plist [Click for support]
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
FlashPlayer-10.6: Version: 20.0.0.267 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 15.010.20060 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 15.010.20060 - SDK 10.8 [Click for support]
Flash Player: Version: 20.0.0.267 - SDK 10.6 Outdated! Update
Default Browser: Version: 601 - SDK 10.11
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
El Capitan HD: Disk size: 259.37 GB Disk used: 61.04 GB
ServerBackup: Disk size: 3.00 TB Disk used: 1.73 TB
Destinations:
TM Backup [Local]
Total size: 4.00 TB
Total number of backups: 53
Oldest backup: 2015-10-02 13:38:57 +0000
Last backup: 2016-03-31 17:08:34 +0000
Size of backup disk: Too small
Backup size 4.00 TB < (Disk used 1.79 TB X 3)
5% com.apple.WebKit.WebContent(6)
3% WindowServer
2% Safari
2% blender
0% coreaudiod
2.78 GB kernel_task
1.98 GB com.apple.WebKit.WebContent(6)
459 MB softwareupdated
459 MB mds_stores
393 MB iTunes
Virtual Memory Information: ℹ️
55.00 GB Free RAM
9.42 GB Used RAM
0 B Swap Used
Mar 31, 2016, 08:02:42 AM Self test - passed
-
Mar 31, 2016 10:32 AMby Burnin' Coal,EtreCheck version: 2.9.10 (261)
Report generated 2016-03-31 18:25:39
Download EtreCheck from https://etrecheck.com
Runtime 2:32
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
your system has run out of application memory
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour
WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (741.80 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H ()
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Library/Application Support/HASP/kexts
[loaded] com.aladdin.kext.aksfridge (1.0.2 - 2016-03-31) [Support]
/System/Library/Extensions
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-03-22) [Support]
[not loaded] 9 Apple tasks
[loaded] 159 Apple tasks
[running] 64 Apple tasks
[killed] 6 Apple tasks
6 processes killed due to insufficient RAM
[not loaded] 40 Apple tasks
[loaded] 160 Apple tasks
[running] 80 Apple tasks
[killed] 9 Apple tasks
9 processes killed due to insufficient RAM
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-09-25) [Support]
[loaded] com.epson.esua.launcher.plist (2015-06-29) [Support]
[loaded] com.xrite.device.softwareupdate.plist (2015-08-19) [Support]
[loaded] com.adobe.agsservice.plist (2015-09-25) [Support]
[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]
[running] com.aladdin.aksusbd.plist (2015-12-07) [Support]
[running] com.aladdin.hasplmd.plist (2015-12-07) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
[running] com.xrite.device.xrdd.plist (2015-08-19) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-07-28) [Support]
[loaded] com.adobe.ARM.[...].plist (2013-07-31) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
[loaded] 407 Apple tasks
[running] 160 Apple tasks
[killed] 13 Apple tasks
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-25) [Support]
FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
EPPEX Plugin: 4.1.0.0 (2011-07-27) [Support]
AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-03-09) [Support]
AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-03-09) [Support]
QuickTime Plugin: 7.7.3 (2016-03-22)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-03-22)
SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-21) [Support]
Flash Player (2016-01-29) [Support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 257.55 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 103
Oldest backup: 01/02/2014, 22:18
Last backup: 31/03/2016, 18:20
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
4% WindowServer
2% kernel_task
1% fontd
1% mdworker(2)
0% com.apple.WebKit.WebContent
494 MB kernel_task
303 MB usernoted
184 MB com.apple.WebKit.WebContent
152 MB mds_stores
111 MB Finder
597 MB Free RAM
3.41 GB Used RAM (1.23 GB Cached)
8 MB Swap Used
Mar 31, 2016, 05:28:14 PM Self test - passed
Mar 31, 2016, 01:37:14 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-03-31-133714_[redacted].crash
/Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Mar 30, 2016, 07:51:43 PM ~/Library/Logs/DiagnosticReports/Photosmart_2016-03-30-195143_[redacted].crash
/Library/Printers/hp/cups/Photosmart.driver/Contents/MacOS/Photosmart
Mar 30, 2016, 07:51:41 PM /Library/Logs/DiagnosticReports/Photosmart_2016-03-30-195141_[redacted].crash
Mar 30, 2016, 07:49:02 PM /Library/Logs/DiagnosticReports/Photosmart_2016-03-30-194902_[redacted].crash
Mar 30, 2016, 07:49:02 PM ~/Library/Logs/DiagnosticReports/Photosmart_2016-03-30-194902_[redacted].crash
Mar 30, 2016, 10:11:10 AM /Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-03-30-101110_[redacted].cpu_resource.diag [Details]
Mar 29, 2016, 08:49:12 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-03-29-204912_[redacted].crash
Mar 29, 2016, 08:24:05 PM /Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-03-29-202405_[redacted].cpu_resource.diag [Details]
Mar 29, 2016, 04:30:50 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-163050_[redacted].crash
com.lasersoft-imaging.SilverFast8 - /Applications/SilverFast Application/*/SilverFast 8.app/Contents/MacOS/SilverFast 8
Mar 29, 2016, 04:01:19 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-160119_[redacted].crash
Mar 29, 2016, 03:56:12 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-155612_[redacted].crash
Mar 29, 2016, 03:53:47 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-155347_[redacted].crash
Mar 29, 2016, 03:30:17 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-153017_[redacted].crash
Mar 29, 2016, 03:29:42 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-152942_[redacted].crash
Mar 29, 2016, 03:29:02 PM /Library/Logs/DiagnosticReports/Safari_2016-03-29-152902_[redacted].crash
com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari
Mar 29, 2016, 03:26:10 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-152610_[redacted].crash
Mar 29, 2016, 03:25:27 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-152527_[redacted].crash
Mar 29, 2016, 03:24:42 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-152442_[redacted].crash
Mar 29, 2016, 03:22:37 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-152237_[redacted].crash
Mar 29, 2016, 03:07:29 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-150729_[redacted].crash
Mar 29, 2016, 03:07:07 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-150707_[redacted].crash
Mar 29, 2016, 03:06:48 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-150648_[redacted].crash
Mar 29, 2016, 03:06:04 PM ~/Library/Logs/DiagnosticReports/SilverFast 8_2016-03-29-150604_[redacted].crash
Mar 29, 2016, 11:30:01 AM /Library/Logs/DiagnosticReports/Photosmart_2016-03-29-113001_[redacted].crash
-
Mar 31, 2016 10:51 AMby JimmyCMPIT,still looking. Red does not necessarily mean bad, but it generally doesn't mean good either. It's kind of "pay attention" to this
you have a decent amount of Canon software running and some outdated calibration software but my first recommendation (aside from more RAM in that computer) is to remove the TomTom drivers,
http://us.support.tomtom.com/app/answers/detail/a_id/15939/~/how-do-i-remove-tom tom-home%3F
MAC OS X (APPLE)
- Click and hold the HOME icon in the Dock, then choose Quit to close it.
- In the Finder menu, click Go → Applications.
- Drag the TomTom HOME application to your Trash.
the bad news is I was hoping for more (but this has got some leads so don't fret just yet)
the good news is the 12,1 iMac is expandable to 32GB of RAM (and it's fairly cheap) and if you have discovered that Apples proclamation that OS 10.11 runs in 2GB RAM was made at 4:20 PM after a huge bag of weed and some awesome mix of Bob Marley or that 4GB RAM is a bottleneck for anyone using photoshop or print graphics (I'm guessing at this because I see calibration in your apps) even kicking this system up to 8GB RAM is going to make a massive difference in the performance.
-
Mar 31, 2016 10:51 AMby Burnin' Coal,Knowing that is that is a great help already...the Canon stuff could go as well if you could show me the way as it is for a printer not currently in use...
Re the Tom Tom...this will be something my other half has used/installed - before I remove it could I please just get an idea of what it's doing/why it's bad so that I get the story straight ? Thanks
-
Mar 31, 2016 10:55 AMby Burnin' Coal,"if you have discovered that Apples proclamation that OS 10.11 runs in 2GB RAM was made at 4:20 PM after a huge bag of weed and some awesome mix of Bob Marley or that 4GB RAM is a bottleneck for anyone using photoshop or print graphics (I'm guessing at this because I see calibration in your apps) even kicking this system up to 8GB RAM is going to make a massive difference in the performance."
In the midst of gnashing of teeth you actually made me laugh out loud - priceless !...and yes I use the iMac primarily for scanning negatives into Photoshop...am I right in thinking this model can go up to 16GB of RAM ?
-
Mar 31, 2016 11:18 AMby JimmyCMPIT,I recall reading it was poorly coded and very chatty in OS X so it just a red flag. Some of these resident apps are recompiled from Windows and are messy when running on intel macs or the programmers are just not very Mac efficient and the result is poorly integrated software.
EDIT:
that model will go to 32 GB RAM as two (4) 8GB PC3-10600 DDR 3 chips,
whatever RAM you plan to go with get two chips. if 16GB is the goal than two (4) 4GB PC3-10600 DDR 3 chips
If you are in the US you can try OWC computing
i've bought RAM from them since 1997 and others on the fourm have expressed they like them and trust them. They are mac savvy and they've been around.
also on the calibration software, it looks like they stopped developing it years ago. I don't know if would cause a problem but does it integrate with some calibration HW or do you need it, could you use Apples calibration instead?
It may not make much of a difference but the less you have running on this 4GB system there may be SOME difference, but there is going to be a point where it's the law of diminishing returns.
The 4GB you have in there now is a problem, especially if you use photoshop for hi-res assets. You can probably hear your HD spinning away when you clone brush because they system is clamoring for RAM right now.
-
Mar 31, 2016 11:17 AMby Luis Sequeira1,It is true that OS X is happier with a lot of RAM, and I would really consider 8GB the adequate RAM for El Capitan. 2GB is simply not realistic for real life use, but you should be able to work with 4GB.
There is something else here. There are a few hundred MB of free RAM and no swap space being used, so there should not be any processes killed for insufficient ram.
-
Mar 31, 2016 11:18 AMby Old Toad,I have the same model iMac running with 8 GB of ram and do not have any problems what so ever.
The Silverfish software is causing some issues. Make sure you have the latest version installed and that it's compatible with El Capitan. The same goes for Photoshop Elements. It's creating crash reports. You might remove them and reinstall.
Give the following a try: Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, reboot normally and check to see if performance improves.
If you updated your system thru the App Store download and apply the OS X El Capitan 10.11.4 Combo Update. The Combo updaters are known to help fix problematic installations. Worth a try.
-
Mar 31, 2016 11:35 AMby Burnin' Coal,Thanks....Tom Tom now in the trash....I was looking to uninstall the Canon printer but from looking in Applications it appears that I already have done so...could what you are seeing be some residual leftovers ?...if so how do I get rid of them ?
Yes...if/when I get rid of these gremlins then a memory upgrade is clearly the way forward so thanks for the link...using only two chips though would get me to 16GB...if I want 32GB then they only offer 4x8GB chips....would that still work ?
The calibration is specifically for my negative scanner so would rather not delete it for now as I have the iMac monitor linked/calibrated with the scanner
Thanks Old Toad....the Silverfast crashes have been resolved after direct contact with their (very efficient) tech support team...the crashes were an issue between their software and El Capitan...went back a step and sorted
