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Martha1331

Q: iPad 2 willl not connect to AT&T cellular network since Software update

My iPad 2 will not reconnect to my AT&T cellular network since the latest software update 9.3.1.  It says "No Service" in the upper left corner, where the cellular info is usually displayed.  I can connect to wi-fi, but not cellular.  My AT&T account is active and up to date.

 

After I did the installation of the update, I activated the iPad and used it for a brief time, until it went dark and would not come on.  I noticed then that the cellular was not working.  I connected to iTunes on my computer, and after I was finally able to activate the iPad, and back it up, it still would not connect to the cellular network.

 

In Settings>General>About under "Network", it says "Not Available".  Under Carrier, it says "AT&T 24.0.  How do I get my iPad reconnected to AT&T?

iPad 2

Posted on Mar 31, 2016 1:36 PM