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iTunes not syncing all of my photos iOS 9.3.1

I have 4 folders of photos, total 610 photos.

When I try to sync them to my iPhone 6s (iOS 9.3.1) iTunes (12.3.3.17) syncs only 155 of 610 photos !!!

Tryed deleting photos cache, restored iPhone, even formated my MacBook Pro (clean install El Capitan)

still the same problem!!!!

Tryed syncing with photos.app, still the same result !!!!

Never had this problem before !!!!!

Submited feedback to apple...NO response!!!

Thank u apple,

Can anyone HELP me out here???

iPhone 6s, iOS 9.3.1, MacBook Pro

Posted on Mar 31, 2016 3:42 PM

Reply
82 replies

Apr 2, 2016 5:59 PM in response to Tulir

Actually I managed to sync about 90% of my photos and videos by going folder by folder and finding the ones that iTunes did not like. In every folder there were some photos that iTunes does not like to sync. Previously I was under the impression that is GIF related because I renamed gif to jpg and iTunes synced them. But it was only some of them.

I managed to sync full folder of mostly gif pics in which some jpeg and jpg and png did not sync. From some reason TIF and AVI are not welcome anymore...


So to summarize: iOS 9.3.1 has a bug because all the folders were synced to my iPhone 6s and my iPad Air just 3 weeks ago without any problem when I restored my iPhone and updated my iPad to iOS 9.2. I hope that Apple will fix it in the next iOS release. In the meantime if you have photos on any device do not sync through iTunes because it will destroy them.


BTW - I am using PC with iTunes 12.3.3.17 64bit.

Apr 3, 2016 2:56 AM in response to Tulir

Tried again today, rebuilded photos library and re synced via photos.app....still the same result!!!!!!!!!

Tried syncing folder by folder....iTunes syncs only photos it "likes" !!!

This is frustrating....!!

As i understand it's probably a firmware BUG, and apple must FIX it in the next iOS or iTunes release..

I don't have any more time to lose!!!

Apr 3, 2016 11:52 AM in response to vivelesport

I had one small album with 28 photos. Only 3 photos of this album were synced.

And in addition I hat about 20 albums with more than 100 photos in each. In this albums only max. one photo was synced. I found out which photo in my small album caused the break of the sync (not the great problem with a small album). And after deleting this photo, the other albums synced completely too. Sound somehow unbelievable. But so it was.

Strange is, that the great albums did also not sync, when I only started syncing these albums (without the small 28-photo-album).

iTunes not syncing all of my photos iOS 9.3.1

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