I purchased an iPad Pro today. !st iPad for me. Came home, connected it to my MacPro to sync. It started to sync then started beeping, and froze with the apple on it. I ejected it, held down the on/off button, but it is still frozen with the apple picture on it. Please help me.
iPad Pro, iOS 9.3.1
Try a reset by holding the power and home keys down until the Apple logo appears.
Barry
Thanks...I tried that but it is still frozen.
Since it is brand new, take it back to the store for testing/diagnosis.
Barry
Your iPad Pro is in Recovery mode. See the link below for an explanation and what to do if you choose.
I appreciate your response, but I do not believe I am in Recovery Mode, because it is the apple logo that is on my frozen screen, not the iTunes with cable logo that I saw in the link you gave me.
Can anyone else help me?
My mistake. Thanks for the clarification. Because of the newness of your iPad Pro I suggest the already mentioned trip to the Apple Store.
Try one more hard reset.
If you are already having issues with your new iPad Pro out of the box, take it back to Apple and see if they can get it working for you.
If not, ask them about getting another new, replacement iPad Pro.
Also, while you are there, if you haven't done so already, purchase extended AppleCare, now (iDevices only have a 90 day window for purchasing the extended warranty) which will extend Apple warranty coverage for a total of two years.
Good Luck!
Do what I suggested...if the reset did not work, take it in for service.
Barry
Yes, I guess that is what I am going to have to do...take it back. BUT how annoying!! It was a big and long thought-out decision for me to buy an iPad. I spend $1000 +today to get it and accessories...and I coudn't wait to get home and get is synced so I could start playing with it, so I am very discouraged with Apple at the moment:-(
I have exact same problem. What a pain. Mine making a bleeping sound.
New iPad Pro Problem
