Jonasan2013

Q: airport

my airport not working

Posted on Mar 31, 2016 5:43 PM

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Q: airport

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  • by LaPastenague,Helpful

    LaPastenague LaPastenague Mar 31, 2016 10:50 PM in response to Jonasan2013
    Level 9 (52,280 points)
    Wireless
    Mar 31, 2016 10:50 PM in response to Jonasan2013

    What model is it?

     

    What are the symptoms?

     

    Have you powered it off and on again?

     

    Have you powered off and on the whole network?

  • by Bob Timmons,Helpful

    Bob Timmons Bob Timmons Mar 31, 2016 10:49 PM in response to Jonasan2013
    Level 10 (104,968 points)
    Wireless
    Mar 31, 2016 10:49 PM in response to Jonasan2013

    Does "not working" mean that the AirPort will not power on at all?

    Or, if "not working" means something else.....what exactly would "not working" mean?

    What model number of AirPort router do you have?

    What troubleshooting steps have you performed?

    What is the make and model number of the modem that you are using with the AirPort?

    What operating system are you using on your Mac?