MountainLion84

Q: I have an iphone connected to vlan 26 having ip: 172.17.26.x and Printer having the ip 172.17.10.x  so The Airprint was not detect the printer, Please can you help me?

I have an iphone on vlan 26 having ip: 172.17.26.x

and printer having the ip 172.17.10.x

 

The Airprint was not detect the printer, Please can you help me?

iPhone 6, iOS 9.3

Posted on Mar 31, 2016 11:12 PM

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Q: I have an iphone connected to vlan 26 having ip: 172.17.26.x and Printer having the ip 172.17.10.x  so The Airprint was not d ... more

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  • by alex_h1,

    alex_h1 alex_h1 Apr 2, 2016 10:43 AM in response to MountainLion84
    Community Specialists
    Apr 2, 2016 10:43 AM in response to MountainLion84

    Hello MountainLion84,

    Thanks for using Apple Support Communities.

     

    To get started with troubleshooting using AirPrint from your iPhone, I suggest that you follow through the information outlined below.

     

    If you can't print to your AirPrint printer

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    • On your iPhone, iPad or iPod touch, verify that your device is using the latest version of iOS available and that the app you're printing from is up to date. 
    • On your Mac, use Software Update to update OS X and apps you've purchased from the Mac App Store.
    • Check with your printer's manufacturer to see if any firmware updates are available for your printer model. 
    • You can connect an AirPrint device to your network either through bridging, or a direct connection to your Wi-Fi network. 
    • AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule don't use AirPrint. If your printer includes AirPrint, connect it directly to your Wi-Fi network or the Ethernet LAN port on your Base Station to print wirelessly.
    • After turning on your printer, wait a few moments before trying to print. Some printers might take a minute or two after powering up before joining your network.

    If you've tried these steps but still can't print, you can also get help resolving printer issues on your Mac.

    About AirPrint

     

    Take care.

  • by MountainLion84,

    MountainLion84 MountainLion84 Apr 2, 2016 11:02 AM in response to alex_h1
    Level 1 (4 points)
    iPhone
    Apr 2, 2016 11:02 AM in response to alex_h1

    Hello Alex,thanks for your kind reply.please note that when the network printer and iphone was connected to the same subnet, Airprint was working fine.but after I was connect iphone to another wifi subnet, so airprint don't detect the printer anymore.

  • by Csound1,

    Csound1 Csound1 Apr 2, 2016 11:04 AM in response to MountainLion84
    Level 9 (50,297 points)
    Desktops
    Apr 2, 2016 11:04 AM in response to MountainLion84

    Why did you change the subnet on the phone.

  • by MountainLion84,

    MountainLion84 MountainLion84 Apr 2, 2016 11:09 AM in response to Csound1
    Level 1 (4 points)
    iPhone
    Apr 2, 2016 11:09 AM in response to Csound1

    I'm working on a wifi project, so all wifi devices should be connected through specific vlan.

  • by Csound1,

    Csound1 Csound1 Apr 2, 2016 11:13 AM in response to MountainLion84
    Level 9 (50,297 points)
    Desktops
    Apr 2, 2016 11:13 AM in response to MountainLion84

    Put the printer on the same subnet on the vlan network and phone

  • by MountainLion84,

    MountainLion84 MountainLion84 Apr 2, 2016 11:16 AM in response to Csound1
    Level 1 (4 points)
    iPhone
    Apr 2, 2016 11:16 AM in response to Csound1

    Okey this is a good solution, but I have to know why airprint does not work across subnets.Thanks for your kind reply dear.