Hi there, guys I'm at my wits end. apple support has been unable to help me reset an ipad...2day is day9. Someone, anyone pls HELP!
iPad wants the appleID used to initially setup the iPad, but won't recognise the appleID I used to do this?
After setting up up the iPad, I setup a new appleID for the rightful owner, I suspect that this is the appleID now being requested. Problem is, owner can't remember...
I'm sure at least a few people have had this problem before...?
iPad 2
Looks like the problem is in the latest bug. Try updating to the latest iOS 9.3 version, it will likely resolve the issue.
If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3 - Apple Support
I can't do a single thing...until the forgotten appleID is used to login. been pulling my hair out for more than a week waiting for so called support to help me
If you are updated to the latest version then you can ignore the initial link below, otherwise the issue could be that the Apple ID that was used was changed and then the original email was used to create another email. Apple senior advisors as well as iTunes support are able to see this in there systems if that is the case. Here are the articles that I think are relevant to your situation.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If iCloud asks you for the password to your previous Apple ID - Apple Support
How to reset iPad
