Can't download Whatsapp audio files over 54 seconds

Question

Level 1

4 points

Can't download Whatsapp audio files over 54 seconds

Since ios 9.3 and now 9.3.1, I cannot dowload audio files from whatsapp if over about 54 seconds. I get message "Couldn't download audio. Try turning off Wi-Fi or VPN, or connecting to a different Wi-Fi network." None of which corrects the problem.

9.3.1 doesn't resolve it, although similar issues seem to be posted about video.

iPhone 6s, iOS 9.3.1, whatsapp

Posted on Apr 1, 2016 8:52 AM

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Answer 1

razmee209

Level 10

198,804 points

Apr 1, 2016 11:04 AM in response to NBShark

NBShark wrote:

Since ios 9.3 and now 9.3.1, I cannot dowload audio files from whatsapp if over about 54 seconds. I get message "Couldn't download audio. Try turning off Wi-Fi or VPN, or connecting to a different Wi-Fi network." None of which corrects the problem.

9.3.1 doesn't resolve it, although similar issues seem to be posted about video.

ask whatsapp what the issue is since you're using their app.

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