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Invalid SIM Alert after updating to iOS 9.3.1

I downloaded the latest iOS9.3.1 on my iPhone 5s. Since then, I have an "Invalid SIM" alert on my phone, and I have no internet access (outside of wifi).

iPhone 5s, iOS 9.3.1

Posted on Apr 1, 2016 1:07 PM

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6 replies

Apr 7, 2016 3:51 PM in response to jotcha

This happened to mo on April 7. I took the phone to a genius bar. The genius took out the sim and tried it in a different phone. It didn't work their either. So, he gave me a new sim card and now things seem to be working. It's a pain to activate a new sim. He hadn't heard of this problem and thought it was just a coincidence that my sim failed during the system upgrade.

Apr 7, 2016 3:51 PM in response to jotcha

Hi everyone, so after multiple resets including the factory reset, nothing worked. And so, I backed up my phone on my laptop, took my phone to Verizon, and they replaced the SIM card for free. The phone started working. Came home and then restored my phone with the back up.


I think the 9.3.1 iOS update fried/damaged my SIM card.

Invalid SIM Alert after updating to iOS 9.3.1

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