MasterOfHats
Level 1 (4 points)
Notebooks

Q: I'm looking for support with a frequently occurring kernel panic (at least once a day) if anyone could help me pin down the source of the problem, I shall be very thankful.

To begin with, I'll say that this problem has been occurring for several weeks now, with the occasional lapse in occurrences, which inevitably started up again a short time later. None of my (albeit largely uninformed) attempts to correct the issue have been successful thus far. I have tried:


  • Uninstalling suspected programs.
  • Rebooting into Safe Mode and deactivating all known startup objects.
  • Clearing web browser data regularly to prevent possible issues related to that (I mainly use Safari).
  • Removing all unnecessary extensions from Safari.


Now, here's a log of the latest crash, which appears to be linked to the Adobe Flash Player Installer:


https://drive.google.com/open?id=0BxqqnfNFcWheTG9EZVVFVWYzUlU


Many thanks for any support that can be given

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Apr 1, 2016 2:23 PM

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MasterOfHats

Q: I'm looking for support with a frequently occurring kernel panic (at least once a day) if anyone could help me pin down the source ... more

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  • by theratter,

    theratter theratter Apr 1, 2016 2:29 PM in response to MasterOfHats
    Level 4 (3,907 points)
    Desktops
    Apr 1, 2016 2:29 PM in response to MasterOfHats

    Visit The XLab FAQs and read the FAQ on diagnosing kernel panics.

    OS X- About kernel panics

    Mac OS X- How to log a kernel panic

     

    You can copy the panic log to your clipboard, then paste it into a reply message here. Please, please don't post crash reports here. They are long and pretty much useless.

     

    You need to include exactly which model you have. To find the model identifier open System Informationm in the Utilities folder. It's displayed in the panel on the right.

     

    It's helpful providing the information on what you have tried so far, but more helpful if you can tell us what happened when you did these things.

     

    Kernel panics are usually caused by hardware failure or bad software that causes a hardware failure.