sonJa-may

Q: my trackpad isn't clicking ... help

i have a pro which was only purchased new november/december 2015

 

i opened it up to use it this morning and my trackpad isn't clicking

 

i can manoeuvre the cursor - but there is no clicking

 

after some reading online, is it possible the battery swells and affects the trackpad??? or is this nonsense.

 

if so the only logical thing i could do right now seems to be turn off the computer and let it sit for a while - to maybe cool down the battery and hope it solves the trackpad being stuck

 

the other thing i found was it could be something stuck around the edge of the trackpad ... i have ran a piece of paper around but nothing has popped out - not sure i have anything else that is that fine to shift something if there is something there wedging the trackpad ...

 

any suggestions would be greatly appreciated ... thanks

iOS 9.3.1

Posted on Apr 1, 2016 5:54 PM

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Q: my trackpad isn't clicking ... help

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  • Helpful answers

  • by seventy one,Apple recommended

    seventy one seventy one Apr 2, 2016 12:55 AM in response to sonJa-may
    Level 6 (15,053 points)
    Peripherals
    Apr 2, 2016 12:55 AM in response to sonJa-may

    If you have an Apple retail store near you, take it in for assessment.   It is still under full guarantee.   What makes you  think the battery may have swelled other than it is one typical problem.

  • by TRennemo12,

    TRennemo12 TRennemo12 Apr 6, 2016 7:58 AM in response to sonJa-may
    Level 1 (4 points)
    Peripherals
    Apr 6, 2016 7:58 AM in response to sonJa-may

    I also just bought my iMac in December with the Apple to trackpad and just last night I notice I am no longer able to click and drag.

    I am able to click, I did not changed any settings before this started happening.

    To me it almost seems like an update issue.

    I didn't find workaround in the system preferences under accessibility, Mouse pad, and then I had to turn on the three finger drag.

    But I don't like it this way as well and I hope I can figure out what has happened overnight to my trackpad.

  • by Avatarxy,

    Avatarxy Avatarxy Apr 10, 2016 6:45 AM in response to TRennemo12
    Level 1 (4 points)
    Apr 10, 2016 6:45 AM in response to TRennemo12

    I have this problem too. After the last Elcapitan update my trackpad stopped working. Only the trackpad, nothing else.

  • by YvetteZoe,

    YvetteZoe YvetteZoe Aug 23, 2016 8:55 AM in response to seventy one
    Level 1 (4 points)
    Apple Watch
    Aug 23, 2016 8:55 AM in response to seventy one

    This is helpful, but do they have any lists of what these batteries cost if In the case it needs to be replaced.