Boston Bob

Q: Problem with access to iCloud via iCloud.com in Safari

Can anyone help? Since installing upgrade 10.11.4 I am now unable to access iCloud Drive, Photos or Notes in iCloud via iCloud.com in Safari. Everything in iCloud is working OK and I can fully access in Finder but no longer able to view these files in Safari as I was able before upgrading to 10.11.4

MacBook Air, OS X El Capitan (10.11.4)

Posted on Apr 2, 2016 8:52 AM

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Q: Problem with access to iCloud via iCloud.com in Safari

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  • by FoxFifth,Helpful

    FoxFifth FoxFifth Apr 3, 2016 2:16 AM in response to Boston Bob
    Level 7 (26,378 points)
    iPhone
    Apr 3, 2016 2:16 AM in response to Boston Bob

    It still works for me with 10.11.4

    You may want to try going to Safari Preferences > Privacy > click Details (below Remove all website data), search for iCloud, select iCloud.com and then click Remove to see if clearing the cache, cookies, etc helps.

  • by Boston Bob,

    Boston Bob Boston Bob Apr 3, 2016 2:23 AM in response to FoxFifth
    Level 1 (8 points)
    Mac OS X
    Apr 3, 2016 2:23 AM in response to FoxFifth

    Hi FoxFifth, New to Apple Support Communities so may have responded incorrectly to your reply. Thanks for your advice, but afraid it did not work for me. I've tried reinstalling El Capitan including 10.11.4 from scratch, but no joy. I'm sure it's something very simple and I'll get it sorted out. iCloud is working fine and I can access iCloud Drive, Notes and Photos ok from Finder on my MBA and app on my iPhone. Thanks anyway for taking the time to respond. BB