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Helpful answers
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Apr 2, 2016 3:28 PM in response to maryimanutt4by theratter,I would presume because it is locked to another person's Apple ID. Is this a used device you just purchased? If so:
It requires the Apple ID and password of the previous owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.
Find My iPhone Activation Lock
In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.
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Apr 2, 2016 3:29 PM in response to maryimanutt4by deggie,Is it asking for a different Apple ID from yours?