MattyDriscoll
Level 1 (4 points)
Mac App Store

Q: Can't Get FaceTime Calls on Mac

The FaceTime app on my mac is being weird. I'm using my MacBook Air Running 10.11.3 (OS X El Capitan).

 

I've been trying to send out FaceTime calls & no one has been getting them. I can receive them a couple of people, but not everyone. ALL the calls I should be receiving are coming from iPhone 6's, yet only some come through. No calls are going out to anyone.

 

Please help!

 

Thank you!

Matt.

MacBook Air (13-inch Mid 2012), OS X El Capitan (10.11.3)

Posted on Apr 2, 2016 9:08 PM

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MattyDriscoll

Q: Can't Get FaceTime Calls on Mac

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Apr 3, 2016 10:36 AM in response to MattyDriscoll
    Level 10 (208,044 points)
    Applications
    Apr 3, 2016 10:36 AM in response to MattyDriscoll

    Please start with a couple of simple steps. Sign out of FaceTime, then sign back in. If there's no change, log out or restart the computer.

  • by Gonzalo38,

    Gonzalo38 Gonzalo38 Apr 5, 2016 4:19 PM in response to MattyDriscoll
    Level 1 (14 points)
    Apr 5, 2016 4:19 PM in response to MattyDriscoll

    I'm having similar problems with Facetime in my computer (MacBook Pro Retina 15" Late 2013 with OSX El Capitan 10.11.4).

     

    I try to place calls and I can hear the program ringing, but there's actually no call being made. If I use Facetime in my phone or ipad, there's no problem and people will actually receive the calls. Through my computer, people are not getting the calls.

     

    I have tried to log out from my account and restarting my computer with no luck.

     

    Other thing I have noticed is that when I stop a call, the ringing will still continue. T