Updated to iOS 9.3.1 last night. Today my phone has been restarting itself when I click on a link in email, in Safari, and from Facebook. It even restarted itself when it was lying on the table untouched. Is anyone else experiencing this?

iPhone crashing/restarting randomly after update to iOS 9.3.1

iPhone 6 Plus, iOS 9.3.1

Posted on Apr 2, 2016 9:40 PM

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8 replies

Apr 3, 2016 2:23 PM in response to Susiehat30

YES! I have had the exact same problem, I have tried restoring my 6s but that hasn't helped at all. Does yours freeze with a black screen? Mine does. It's completely ridiculous as it is not a working or reliable phone- not fit for purpose! And apple cant do anything for me for over a week!!!! Once again thanks to the shockingly poor customer service at apple I am basically left without a phone, AND to make matters much worse most of my songs on my phone have gone even though I did a back up!!!😠

Apr 14, 2016 4:43 PM in response to khunzan

The same here! I thought initially that the reason was due to my company´s security policy that I have to install in order to access their email server, but looks like it is a random issue/bug that caught some of us...


To make things worse, the first time I was about to travel, going from the office to the airport, but managed to restore my phone from scratch (had to factory reset though because I did not have my Mac with me to restore a backup). It happened again two days ago and I am in another trip, completely lost without my phone in a hotel room!


This is a serious issue and should be fixed as soon as possible...or at least Apple should have a way to restore software via a web browser...I believe most organisations forbid installation of non-standard software in company notebooks, so iTunes is not available everywhere...


Anyway, if anyone finds a way to stop this from happening, please let me know. Thanks


Gerson

iPhone 6s

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Updated to iOS 9.3.1 last night. Today my phone has been restarting itself when I click on a link in email, in Safari, and from Facebook. It even restarted itself when it was lying on the table untouched. Is anyone else experiencing this?

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