My phone is stuck in recovery mode after crashing during update to 9.3.1. I have tried to download it via iTunes onto my laptop but I keep getting an error message saying that the network connection has timed out. Does anyone have any suggestions?
iPhone 4S, iOS 9.3.1, updating from 9.2.1
Greetings Rachael2602,
Thanks for using the Apple Support Communities!
From your post, it sounds like you are seeing the Connect to iTunes graphic on the display of your iPhone when you say it is stuck in recovery mode. If this is correct, to begin troubleshooting, I suggest reading over and working through the suggested steps in the following article.
If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support
If the issue continues, be sure to look over the Get more help section as well. If you are seeing any errors or alerts, please let us know so we can continue to help you troubleshoot.
Have a great day!
My phone is stuck in recovery mode after crashing during update
