anes_28

Q: why i can not open the website on my safari ?

it's been 3 month my safari do not work. I do not know why it can be like this. i just can open the google, than after i type the clue, and the links are come up then I click the link, the link can not be open. Anybody could help me , what should i do? Screen Shot 2016-04-03 at 3.26.08 PM.pngScreen Shot 2016-04-03 at 3.26.43 PM.pngScreen Shot 2016-04-03 at 3.26.46 PM.png

MacBook Air, OS X Yosemite (10.10.5), Safari

Posted on Apr 3, 2016 1:30 AM

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Q: why i can not open the website on my safari ?

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  • by Linc Davis,

    Linc Davis Linc Davis Apr 3, 2016 11:02 AM in response to anes_28
    Level 10 (208,037 points)
    Applications
    Apr 3, 2016 11:02 AM in response to anes_28

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.