Dmitriy_Ch
Level 1 (8 points)
iPod

Q: Чат поддержки

Дайте нормальный доступ к чату поддержки! Как я могу с вами связаться, если я не владею продукцией Apple, а вопрос по приобретению имеется?! Где вы еще видели, чтобы проконсультироваться по вопросу приобретения продукта нужно ввести серийный номер этого продукта?! Что за бред?!

Posted on Apr 3, 2016 10:24 AM

Close
Dmitriy_Ch

Q: Чат поддержки

  • All replies
  • Helpful answers

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Apr 3, 2016 8:29 PM in response to Dmitriy_Ch
    Level 8 (40,415 points)
    Mac OS X
    Apr 3, 2016 8:29 PM in response to Dmitriy_Ch

    I used Google Translate, which interpreted:

    Give the normal access to the chat support! How can I contact you if I do not own Apple products, but the question has to acquire ?! Where you have seen, to consult on the issue of purchase is necessary to enter the serial number of this product ?! What kind of nonsense ?!

    That's not a great translation...  Sorry I cannot reply in Russian.  But I think I understand.  Chat support is for existing customers, who already own an Apple product.  It is "technical support," not sales.  That is why you need to enter a serial number.  To inquire about buying, you need to contact Apple's sales operation, for your region or country.

     

    This is Apple's user discussion forum.  What is the actual question you have about iPod shuffle?