HT204233: Get help using Find My iPhone
Learn about Get help using Find My iPhoneQ: my iphone got stolen. in the 'locate' option they locate it just yesrerday at 4:23 pm, when i clearly remember using hem on wifi y ... my iphone got stolen. in the 'locate' option they locate it just yesrerday at 4:23 pm, when i clearly remember using hem on wifi yesterday at 23:30 pm. why is that? what does they need to locate it? can they locate the iphone even when its off? more
-
All replies
-
Helpful answers
-
-
Apr 3, 2016 11:40 AM in response to haloaudia3by Hamoud234,In case you don’t know, this is the iPod touch community. No one is going to locate your iPhone while its off. Your iPhone got stolen yesterday. Was it the police who found your iPhone and gave it back to you? To be able to locate your iPhone again try:
- Find a computer near you.
- Go on your computer and open iCloud.
- Sign in with your Apple Id.
- Scroll down and click find my iPhone.
- Type your password again.
- Click on show devices using find my iPhone.
- If your iPhone is connected to a wifi network but it is turned off, you can still locate it.
- Check the “notify me when found” checkbox.
- Once you turn your iPhone on again, you should get an email saying your iPod has been found.
- Also, change the password for your Apple Id.
Good luck!
-
Apr 3, 2016 11:53 AM in response to Hamoud234by haloaudia3,thanks man.
my question is this:
i used whatapp at my iphone yesterday at 23:30, an hour later someone stole it from me.
when i use the 'locate' option, the last location is just at 16:30, why is that?
i wonder if someone is using it right now and the 'locate' option is not working properly, or just try to locate it from time to time.
-
Apr 3, 2016 12:30 PM in response to haloaudia3by lllaass,See:
http://www.tekrevue.com/tip/send-last-location-ios-8/
Also per;
iCloud security and privacy overview - Apple Support
- Location data is sent from your device only when you request its location—it isn't transmitted or recorded at any other time.
- Last known device location data is stored on Apple's servers in an encrypted format for 24 hours and then permanently deleted.