Q: iPhone 6 keeps freezing after update 9.3.1
iPhone 6 Plus, 128Gb
iOS 9.3.1 (13E238)
Firmware 4.71.00
My iPhone screen keeps freezing every so often since the last update to 9.3.1. The freezes were occasionally at start but are getting more frequent. It freezes randomly on:
- home screen
- on an app
- and when a keyboard is called up too.
A possible pattern before freezes happen is the use of an app which requires some input, like typing with keyboard or dropdown, particularly Safari and Mail.
I believe the problem actually started with the update 9.3, but much less often to notice it as if it was a problem.
Restarting the phone did not help.
In addition to the frequent freezes the phone also feels much slower, quite sluggish when sliding through the home screen especially.
No new apps have been installed since the update 9.3. The phone has 17 Gb free.
The phone was bought new over a year ago so I'm unsure if this problem would be covered by Apple service too.
Please help! Anyone else witnessing the same issues?
iPhone 6 Plus, iOS 9.3.1
Posted on Apr 3, 2016 12:34 PM
Unfortunately I do hard resets whenever it happens and although it fixes the current freeze it doesn't stop it from happenimg again in the near future.
I do think it may only be temporary freezing, however when I need the information on my phone asap I don't have time to wait, it is faster simply to perform a hard reset of the phone.
I mentioned before it appears to happen most when trying to switch between apps and entering text but scrolling may also play a part as this frequently happens when performing that motion; however it may simply the case that I notice the phone is frozen the most when I'm trying to scroll and there's no response, I honestly don't know yet what is actually causal.
Posted on Apr 27, 2016 7:11 AM