Junk mail filtering continues after Enable Junk Mail Filtering is unchecked.

Thank you for replying.

The email account that seems affected is my primary address with a hosting service (IX Web Hosting) I use for a couple sites and for associated email accounts. I POP their server and don't use webmail. There's no JUNK labeling or flagging that I know of. Emails filtered to Junk don't have any pattern I can see. The filter seems to not like my bank. Those usually go to junk. Today a person I've emailed with a few times over years was junked. Most of my email gets through. Just sometimes not.

But nothing should go to junk regardless of the filter's opinion: I have filtering unchecked. There should be no filter, and that's what I want to do: disable it entirely.

I really appreciate your help. Often I don't think to check junk, and sometimes important things end up there.

Thank you, Duane. My host's webmail (Horde) doesn't show any spam folder. One of the domains that persistently goes to Junk in Mac Mail was actually in my webmail whitelist. Perhaps there is confusion there, so I deleted that domain from the whitelist. I feel foolish about the rest button. I should have investigated that. I reset and restarted and will wait to see what results.

Thank you again for your attention. You've been very helpful.

James

Hi Duane,

I waited a while to see how the junk filter would respond to changes after I turned it off and erased its memory. It kept filtering according to no logic I could see. So I turned it back on, deleted the filters I had created while trying to manage it, and started retraining it. It still puts things in Junk for no apparent reason, but it seems to do that only once per sender. After I move an email from that sender to the Inbox, I think it always allows mail from that sender. So there's no turning it off, but I've got something workable. Thank you for your help. If it turns out it's still junking email from approved senders, I'll write in again.

Thank you,

James