HT204030: Manage your iTunes Store and App Store password preferences

Learn about Manage your iTunes Store and App Store password preferences
cutemuneca
Level 1 (5 points)
Apple Music

Q: I tried to use my Apple Music today and all of the music I downloaded is missing! Please advise.

What do I do if the music in my apple music that I have downloaded is missing?

iPhone 4, iOS 4

Posted on Apr 3, 2016 3:49 PM

Close
cutemuneca

Q: I tried to use my Apple Music today and all of the music I downloaded is missing! Please advise.

  • All replies
  • Helpful answers

  • by itunes999,

    itunes999 itunes999 Apr 4, 2016 5:51 AM in response to cutemuneca
    Level 3 (606 points)
    Apr 4, 2016 5:51 AM in response to cutemuneca
    1. Go to settings on your iPhone
    2. Go down to "Music" and press it
    3. Under the "Library" heading turn on "iCloud Music Library"
    4. Now go back to the Music app and it should be there


    Try this above it may help you !!!

  • by swandy,

    swandy swandy Apr 4, 2016 7:19 AM in response to itunes999
    Level 4 (1,537 points)
    Apple Music
    Apr 4, 2016 7:19 AM in response to itunes999

    itunes999 wrote:

     

    1. Go to settings on your iPhone
    2. Go down to "Music" and press it
    3. Under the "Library" heading turn on "iCloud Music Library"
    4. Now go back to the Music app and it should be there


    Try this above it may help you !!!

    Uh, nope. Turning ICML back ON will not restore downloaded music that has (assuming it actually did) disappear or get deleted. All it will do is restore the listing of the songs in the OP's ICML.

  • by DarkConfidant,

    DarkConfidant DarkConfidant Apr 4, 2016 8:40 AM in response to cutemuneca
    Level 1 (28 points)
    Apple Music
    Apr 4, 2016 8:40 AM in response to cutemuneca

    Same here. Restoring the phone, and turning settings on/off doesn't fix any of this.

     

    Trying to redownload does not work.