RUdeliberatelyconfusingme

Q: Bought a used iPhone 4S about six months ago. Did not set up iCloud for any huuuuge files. Only mail (which I prune regularly), but no photos. Why am I getting messages that my storage is full? Why do I have to pay Apple for storage?

I bought a used iPhone 4S about six months ago. Got an AT&T plan with data. Did not update to iOS 9.3 as I read this was not a good idea for older phones. Set up iCloud for ONLY mail and texting. No photos. I prune my mail weekly.

 

Now I am getting notices that iCloud is already full, and I have to pay for more storage. Why? There's nothing on the phone! I also have an iPad3 and an unremarkable ASUS PC, which is where I store my pictures and photos. How could the storage be full? Why do I have to pay Apple more money? They don't have enough? 

iPad, iOS 7, Refurbished iPad 3

Posted on Apr 3, 2016 5:06 PM

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Q: Bought a used iPhone 4S about six months ago. Did not set up iCloud for any huuuuge files. Only mail (which I prune regularly), bu ... more

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  • by Lawrence Finch,Helpful

    Lawrence Finch Lawrence Finch Apr 3, 2016 5:46 PM in response to RUdeliberatelyconfusingme
    Level 8 (37,952 points)
    Mac OS X
    Apr 3, 2016 5:46 PM in response to RUdeliberatelyconfusingme

    Go to Settings/General/Storage & iCloud usage. Click on Manage Storage in the ICLOUD section. It will tell you exactly how your iCloud storage is allocated.

  • by ManSinha,

    ManSinha ManSinha Apr 3, 2016 5:13 PM in response to RUdeliberatelyconfusingme
    Level 6 (10,250 points)
    iPhone
    Apr 3, 2016 5:13 PM in response to RUdeliberatelyconfusingme

    Settings - General - Storage and iCloud usage

    See what on the phone is taking up your iCloud space

    Also Settings - iCloud - Backup - what all is checked?

  • by RUdeliberatelyconfusingme,

    RUdeliberatelyconfusingme RUdeliberatelyconfusingme Apr 3, 2016 5:55 PM in response to Lawrence Finch
    Level 1 (8 points)
    iPhone
    Apr 3, 2016 5:55 PM in response to Lawrence Finch

    Here's what I see on the iPhone under iCloud:

     

    Total storage             5.0 GB

    Available                    816 MB

    Manage storage:        

       Everything is listed in MB except "Health" which is 280 KB and iBooks which is 96.6 KB. I have Audible books on my phone, but since it is impossible to

       delete anything from the iCloud, I have no way to get rid of the books I have already read.

     

    Does that give you enough information to see what the problem is? I think the iCloud is storing stuff from the iPad, too, right?

  • by ManSinha,

    ManSinha ManSinha Apr 3, 2016 5:57 PM in response to RUdeliberatelyconfusingme
    Level 6 (10,250 points)
    iPhone
    Apr 3, 2016 5:57 PM in response to RUdeliberatelyconfusingme

    RUdeliberatelyconfusingme wrote:

     

    Here's what I see on the iPhone under iCloud:

     

    Total storage             5.0 GB

    Available                    816 MB

    Manage storage:       

       Everything is listed in MB except "Health" which is 280 KB and iBooks which is 96.6 KB. I have Audible books on my phone, but since it is impossible to

       delete anything from the iCloud, I have no way to get rid of the books I have already read.

     

    Does that give you enough information to see what the problem is? I think the iCloud is storing stuff from the iPad, too, right?

    Even though stuff is listed in MB - it adds up -

    And yes if the iPad is on the same Apple ID - it will count against your 5 GB per Apple ID

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 3, 2016 6:00 PM in response to ManSinha
    Level 8 (37,952 points)
    Mac OS X
    Apr 3, 2016 6:00 PM in response to ManSinha

    One option is to increase the storage to 50 GB. That costs 99¢ a month.

  • by RUdeliberatelyconfusingme,

    RUdeliberatelyconfusingme RUdeliberatelyconfusingme Apr 3, 2016 6:17 PM in response to ManSinha
    Level 1 (8 points)
    iPhone
    Apr 3, 2016 6:17 PM in response to ManSinha

    I have a "Backups" under "Manage Storage." Is that what you mean? Under that is listed "Owner's iPad 2.5 GB" and "Owner's iPhone 1.6 GB."

     

    When I open the iPhone, it shows me the last date of backup and backup size (1.6 GB). There is a section called "Backup Options" that lists every app. I have 11 pictures and 5 videos, the longest of which is 1:53. There are a lot of MB and KB, but the photos are 1.3 GB.

     

    The iCloud storage is in a different place on my iPad. iCloud  Drive is on as is Photos. Then all of the same apps that are on my phone are turned on. On another screen, it shows that iCloud Backup is turned on.

     

    I do not use my email account on my phone. I use it only for texting, talking, and Audible. If I have to look something up on Google, I will use it for that as well, but that is rare. I keep my mail, etc. on the iPad and my PC.

     

    Can I separate my iPhone from my iPad? I

  • by ManSinha,Helpful

    ManSinha ManSinha Apr 3, 2016 6:59 PM in response to RUdeliberatelyconfusingme
    Level 6 (10,250 points)
    iPhone
    Apr 3, 2016 6:59 PM in response to RUdeliberatelyconfusingme

    Now we are getting somewhere -

     

    There you have it - iPad taking up 2.5 and iPhone taking up 1.6 that is 4.1 GB right there which jives with your 816 (or approx 900 MB) available out of 5 GB

     

    As Lawrence Finch suggests your choices are:

     

    1. Buy more iCloud space

    2. Move stuff off your iPhone and / or iPad (looks like Photos is a main contender) to another storage area like Google Drive or OneDrive or Upthere (Thanks Mr. Finch) or a computer hard drive

     

     

    Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support

     

     

    You can separate your iPhone from the iPad - getting two Apple ID's one for each device and then linking those by family sharing to share apps etc will allow you to do that BUT you have to give up some things like being able to answer your texts / messages from both devices and other aspects of Continuity

  • by RUdeliberatelyconfusingme,

    RUdeliberatelyconfusingme RUdeliberatelyconfusingme Apr 3, 2016 7:06 PM in response to ManSinha
    Level 1 (8 points)
    iPhone
    Apr 3, 2016 7:06 PM in response to ManSinha

    Well, you guys have been the best. I had no idea that getting an iPhone was going to rock my storage world! I've studied all of your replies, and I guess I'll just have to pony up another twelve bucks a year by using the 99-cent option. It sounds like too big of a hassle to separate the two devices. I can't believe they are made to be lumped into one device when they are actually two separate items that I use for different purposes. I might have gotten an Android if I'd known that.

     

    Two final questions: Why am I not allowed to delete things from the iCloud in order to free up some space? I know that it's possible, but it's so convoluted that people generally don't even try to delete stuff from the cloud.

     

    And what if I just turn the cloud off entirely? I am using a external hard drive that has terrabytes of storage. Aren't I just duplicating the backup procedure?

  • by ManSinha,

    ManSinha ManSinha Apr 3, 2016 7:20 PM in response to RUdeliberatelyconfusingme
    Level 6 (10,250 points)
    iPhone
    Apr 3, 2016 7:20 PM in response to RUdeliberatelyconfusingme

    You can turn off the cloud - basically the iCloud is more of a syncing process

    Anything you delete from your device(s) will be deleted from iCloud

     

    iCloud Drive FAQ - https://support.apple.com/en-us/HT201104

     

    Jan. 2016: Using iCloud Drive without caching files locally on computer - https://discussions.apple.com/message/29707288#29707288 - "You can turn off iCloud Drive on your Mac (system preferences > iCloud > iCloud drive > off) and access iCloud Drive via your browser at iCloud.com > iCloud Drive."

     

    Rationale behind iCloud storage - Jan 2016 - https://discussions.apple.com/message/29713224#29713224

     

    From a post by Limnos

     

    You can always use an external hard disk - but remember to back that up as well - any hard disk can potentially fail

  • by RUdeliberatelyconfusingme,

    RUdeliberatelyconfusingme RUdeliberatelyconfusingme Apr 3, 2016 8:10 PM in response to ManSinha
    Level 1 (8 points)
    iPhone
    Apr 3, 2016 8:10 PM in response to ManSinha

    That's just the thing, though. I can't delete those Audible titles off of my phone. A savvy friend told me that Audible doesn't use data, but I bet it uses storage. All of those books are in the cloud. Pages and pages of them!

     

    Thanks for those tutorials and discussions, ManShina. (Curiously, the "rationale" link didn't work.) I will have to ponder this situation to see what I should do. The Mac lady who came over to my house to set the phone up for me said I really should be using the cloud, and she obviously knows more than I do. It just seems unnecessary with the external hard drive (which has a scheduled back-up time, weekly), but as you said, that could potentially fail. I often wonder about it every time we have a storm and the power is off for a few hours...

     

    The simplest solution is just to buy the 99-cents-a-month plan. Then do I toss the external hard drive?

  • by LACAllen,

    LACAllen LACAllen Apr 3, 2016 8:37 PM in response to RUdeliberatelyconfusingme
    Level 5 (4,802 points)
    iCloud
    Apr 3, 2016 8:37 PM in response to RUdeliberatelyconfusingme

     

    Two final questions: Why am I not allowed to delete things from the iCloud in order to free up some space? I know that it's possible, but it's so convoluted that people generally don't even try to delete stuff from the cloud.

     

     

    IMO, it really isn't convoluted. It's misunderstood.

     

    iCloud's design is *not* to provide off device storage. If you can understand that, it is quite simple.

     

    It is meant to provide immediacy. Everything you want to share in real time is on your device. And at home. And on your partner's iPad.

     

    It also does backups.

  • by RUdeliberatelyconfusingme,

    RUdeliberatelyconfusingme RUdeliberatelyconfusingme Apr 4, 2016 1:06 AM in response to LACAllen
    Level 1 (8 points)
    iPhone
    Apr 4, 2016 1:06 AM in response to LACAllen

    Thank you, LAC Allen. If, indeed, iCloud is not designed to provide off-device storage, then I am still having trouble understanding why it won't let me help it out by removing my pages and pages Audible books which are burdening down it's cyber-bookshelves. (I don't re-read books.)

     

    I am sold on iCloud, so I am now stuck with an external hard drive I don't need. I also got talked into the Microsoft Cloud because I use my PC more than anything else. So I have backups that are backed up. I am trying to figure out how to quit duplicating my services.

  • by LACAllen,

    LACAllen LACAllen Apr 4, 2016 3:57 AM in response to RUdeliberatelyconfusingme
    Level 5 (4,802 points)
    iCloud
    Apr 4, 2016 3:57 AM in response to RUdeliberatelyconfusingme

    Not sure how to help with your books.

     

    If they are being synced between device and iCloud, removing them from your device should remove them from iCloud. Where are they own your device? What happens when you try to remove them?

     

    IMO, having too many backups is not a bad thing. It's a matter of understanding what is a backup of what and how do I recover when needed.