Halfxx

Q: iPhone 5 storage full

Hello

 

Constantly getting the "Storage almost full" message pop up on my Iphone 5. It's saying I have 5.1GB used and 279MB available. However in my "manage storage" section it's showing that I'm using less than 2gb of storage. I have about 1gb of music and 1gb from apps/photos etc, where is all the rest of my storage being used? I have minimal apps and photos, the only real thing that takes up space is music and it's only 1gb.

 

What's going on here?

iPhone 5c, iOS 8

Posted on Apr 3, 2016 6:54 PM

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Q: iPhone 5 storage full

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  • by jeffd55,

    jeffd55 jeffd55 Apr 5, 2016 6:56 AM in response to Halfxx
    Community Specialists
    Apr 5, 2016 6:56 AM in response to Halfxx

    Hello Halfxx,

     

    Thank you for using Apple Support Communities. 

     

    It appears that you are asking about your iCloud storage and are concerned about the amount used vs what is available. The following article will guide you through managing your iCloud storage and learning where the storage is being used. 

    Manage your iCloud storage

     

    Best regards. 

  • by DoLittleDoc,

    DoLittleDoc DoLittleDoc Apr 18, 2016 12:16 PM in response to Halfxx
    Level 1 (4 points)
    iPhone
    Apr 18, 2016 12:16 PM in response to Halfxx

    I had major repeated issues with this (phone says out of storage, and when hook up to computer, iTunes says have 5 GB free). After many restoring many times, each time frustrating because of having to set up my settings, etc. again and again, I got some advice from Apple. They said the iTunes Match was causing the problem.  They told me to do this -- If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support and it worked one time. The next time this recurred - two months later, I repeated the info on the link and it didn't work. Calling Apple again. Very frustrated.